Newell Brands: Prismacolor+

The Challenge:

Transform intimidating professional art supplies into an approachable digital learning experience. Create Newell Brands' first subscription-based mobile app teaching art techniques while maintaining the brand's professional credibility.

My Role:

Owned all content and copy for the company's first digital subscription product. Determined what educational content was needed, designed the learning experience, and wrote copy across app, web, and marketing touchpoints—from onboarding flows to instructional content to app store optimization.

Key Work:

  • Educational content strategy and learning experience design

  • UX writing (onboarding flows, error states, subscription messaging, microcopy)

  • Instructional content organization and lesson descriptions

  • Web experience (landing pages, FAQs, marketing copy)

  • App Store optimization and conversion copy

  • Cross-brand digital strategy framework (adapted for three additional brands)

  • User interview sessions and UX research

Results

$7M Revenue Stream

Established the groundwork for potential annual revenue

Cross-Brand Digital Blueprint

Framework adapted for three additional concepts for Newell brands (Sharpie, Expo, and Gerber)

35% User Satisfaction Improvement

Through supportive content and clear expectations

UX Writing and Content Strategy

Lesson Overview Example

Clear lesson expectations with detailed descriptions and outcome previews
Clear difficulty indicators prevent user frustration
Complex lessons broken into manageable chapters with progress indicators
Onboarding

Onboarding Flow

Progressive onboarding that builds confidence and highlights key value props: "Create with Prismacolor," "Learn from Our Artists," "Reach Your Creative Goals"

Error States and User Journey Support

Encouraging tone during friction points kept users motivated
Supportive error messaging maintains engagement

Conversion and Subscription Strategy

Conversion-focused messaging that emphasizes progress tracking benefits
Clear pricing tiers with value propositions and "Start Your Membership" CTA

Web Experience

Landing Page: "Unlock Your Inner Artist" positioning with clear value propositions

FAQs: Comprehensive user support addressing common concerns and barriers

App Store Product Page

Conversion-optimized app store presence (wrote complete app description and marketing copy)